What is Kennelbooker?
The Kennelbooker system enables you to record details about yourself and your dog/s which will be kept securely for future use, and can be updated by you as necessary to make sure they are accurate. Records will include your dog/s breed; age, sex; size; spayed/castrated; dietary and medical information; vaccination/titre test records; insurance details; feeding preferences, any behaviour issues or special requirements; and a photo of your dog.
Features of the new system include:
- Your name, address, telephone and email details
- Records for all your dogs
- Automatic email notifications
- Simple payment process – once payment is made your booking is automatically confirmed
- Discount for 10 or more Daycare bookings made at the same time
- Details of your Vet
- Vaccination/Titre Test records
- Your emergency Contact details
- Any special requirements for your dog
- Postcard updates from your dog during their stay
How do I register?
Creating your account in Kennelbooker
The first thing you need to do is Check if your email has already been added to Kennelbooker as we have loaded most client details onto the system already.
Click on the right-hand box labelled “Are you an existing customer?” and enter your email address.
If your email ISN’T RECOGNISED you’ll see the screen below and you will need to create your account. Click on Register Now and follow the onscreen instructions.
If your email IS RECOGNISED you will see the screen below. If you haven’t yet created your account, you will be asked to create a password. Type your new Password into both boxes then click on Register & Log in.
The next page is the Boarding Disclaimer and Vet Waiver that you should read through before signing the form, using your mouse. Then check the box next to Agree to Terms and Conditions, and click on “Agree and Continue”.
After you’ve signed the Disclaimer and Vet Waiver and agreed the Terms and Conditions you need to answer the Booking Form Questions click “Save Answers”.
Once you’ve answered these questions your account is registered and you will be taken to your Dashboard – see screenshot below – where you can click on the “Your Details” and “Add Pet” menu items to complete your details and information about your dog/s. When you next login you can use the “Add Booking” link to request boarding or daycare dates.
If you have any questions regarding creating your account please contact firstname.lastname@example.org.
How do I register?
Refer to the registration instructions above for how to create your account in Kennelbooker.
Once you have your account set up you can login at any time to amend and update the details for you and your dog, and request boarding and daycare dates. You must complete all the information boxes to complete your registration.
What about those who who don’t use the internet?
If you call or email us we will create accounts for customers who don’t use the internet, and will make bookings on their behalf using the Kennelbooker system.
Who should I contact if I have any questions about the registration process?
Please contact email@example.com or Tel: 07919400920
Will my details be kept secure and private?
Dog Trouble Limited will use your personal data in order to create bookings for you and your pets. We store this information on an online system called Kennelbooker and you may request at anytime that your information is deleted from this system. Kennelbooker use high level data security – All data is automatically backed up and secured several times a day with bank level encryption
For bookings we send a booking confirmation email and a receipt by email. We do not use your personal data for any other purposes and will never resell your information. Payments are processed via Stripe who are PCI compliant. Privacy Policies are available as follows: