Meet The Team

//Meet The Team
Meet The Team 2019-10-13T16:43:10+00:00

Becky Maul

Centre Manager

 About: After spending a few years in retail management, I was looking for a complete change in career to start doing something I really enjoyed everyday. For me, that was working with dogs. I heard of Dog Trouble through fellow dog owners who encouraged me to read up about the work that Jo does. Once I did, I knew it would be the perfect environment to work in so got in touch and after meeting the team, I was offered a full time position.

Since starting in 2016, I have learnt so much about mindfulness and how important it is to stay calm and respectful in order to have a balanced relationship with your dog. Everyday I continue to learn and I enjoy being taught the most effective ways to respond to various dog behaviours. I am even noticing a huge improvement with my own dog at home!

No two days are the same at Dog Trouble and I love that we see so many dogs, no matter what shape or size, learn and grow with us everyday – and their owners too!

Kelsey Baldwin

Assistant Dog Behaviourist

About:  Since I was a little girl, I’ve always had a love and passion for dogs. When I was 14, I completed my school work experience at Dog Trouble and became a volunteer. I worked part-time whilst  at school and throughout college. I completed my Level 3 Extended Diploma in Animal Management at Berkshire College of Agriculture in 2018 and now have a full-time position which I’m so proud of.

After graduation, I did the ‘Lucas Agnew Raw Intuitive Talent – The missing Link’ course held at Dog Trouble which helped me understand and deal with a variety of dogs and their individual behaviours. Each day at Dog Trouble is different, with more challenging characters.

When I’m working with a dog, I love to see the change in their behaviour from when they join to when they leave, it’s very rewarding. Dog Trouble has boosted my confidence in talking to clients and learning to be calm and assertive with Dogs and animals. I’m looking forward to working with many more challenging dogs.

Neil Bickers

Full Time Centre Assistant

About:  After 29 years working in the IT industry I made a major life changing decision to take another career path. I’ve always been surrounded by family dogs, one of which Jo worked with to rehabilitate. I have a passion to learn and develop my knowledge of dog behaviour and wellbeing. I’ve had the pleasure to have known Jo since childhood and was very excited to be offered a position at Dog Trouble.  After coming from an office job I’ve not only enjoyed the physical challenge which has improved my own fitness I also love to see happy well exercised and socialised Dogs.

Hannah Johnson

Full-Time Centre Assistant


Pawel Pablo

Full-Time Centre Assistant


Ed Oelofse

Full -Time Centre Assistant

About: I’ve grown up around animals having lived and worked in Zimbabwe my whole life. I have worked with wildlife for 19 years specialising in big cats and have always been interested in the behaviour shown in their natural habitat. After moving to the UK, I wanted to continue working with animals and this is when I found Dog Trouble. Working here has enabled me to practice doing what I love and continue learning about behaviour but with a completely different species. Dog Trouble is an amazing place to work with no two days being the same. Being around a team that shares the same passion is rare and working with different dogs on a daily basis and seeing their behaviour change is truly inspiring.

Jade Lander

Full -Time Centre Assistant

About:  I first started working for Dog Trouble in January 2018 after I bought my dog in for Boot camp with Jo. The transformation in Turner’s behaviour was remarkable and it made me realise that I had to change how I was caring for him and start giving him what he needed to be happy! Turner and my family are much happier now as he is a more balanced dog.
I love working for Dog Trouble, every day I’m met with new challenges.  My next goal is to gain further knowledge in Dog Health and Nutrition to help support the health and well being of the dogs in our care.

Fran Wyborn

Dog Health & Welfare Assistant

About:  After many years of working in the ‘Care’ industry I decided that it was time to have a change and having owned my own dogs, I jumped at the chance of working at Dog Trouble.  Being part of a team has been one of the great aspects of the job, in addition to learning about Dog Health and Nutrition.  It was only a few weeks into the job that I started feeding my dogs a raw food diet and I saw such a huge improvement in their overall heath and well being.  Working at Dog Trouble has also enabled me to practice my animal photography which is one of my greatest hobbies!

Ella Hallam

Part -Time Centre Assistant

About: I’ve always loved animals, in particular dogs. I became especially interested in their behaviour when my Leonberger went blind. In summer 2017 I did my DofE volunteering at Dog Trouble and fell in love with the place, people and values. After my placement, I was offered a part time job and have worked every weekend since. Watching and learning from Jo and all the staff has been incredible. The way they work with dogs is inspirational and something I am so keen to learn more about. I have learnt so much from Dog Trouble not only about how to behave and be assertive around dogs but how  to improve my confidence around dogs and people aswell! I look forward to learning so much more in the future.

Holly Austin

Part -Time Centre Assistant

About: Having had dogs all my life, I can’t imagine being without them. One of our dogs completed Boot Camp at Dog Trouble and it opened my eyes to the prospect of working with dogs. I therefore volunteered to work at Dog Trouble on weekends and holidays and now have a permanent part time role. My understanding of dogs has grown more than I ever thought it would and I’m passionate that my future lies in looking after and helping to rehabilitate dogs.

Jane Peters

Office & Personal Assistant

About: When I was a youngster I had aspirations to become a vet, however, after researching the amount of academic training that would be required to qualify, I quickly changed my options and went straight from sixth form at school into secretarial college! I’ve spent the last 30 years working as a secretary/personal assistant within some high profile corporate companies. My last position was as a receptionist at a local hair and beauty salon, but I’ve been stalking Jo and her team at Dog Trouble over the past few years, impressed with the work that they do here. So, when an opportunity came up to work with them, I jumped at the chance to join the team, as it combines the office skills I have and that I would be surrounded by “my true love” dogs all day long! I joined Dog Trouble as Office Manager in October 2018 and have found the job interesting and rewarding if a bit challenging with all the doggie distractions around me!

Liz Storm

Office Assistant


Sam Brench

Office Assistant


Denise Tull

Finance Manager

About: I have been working for Jo for about seven years now and my Terrier Cross, Amber has regularly boarded at Dog Trouble. The great advantage of this is that Amber has become better socialised as a result of her time spent at the centre and I have gained so much support and knowledge about caring for my dog including successfully switching her to raw feeding which has greatly improved her overall health and fitness.

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For further information concerning Dog Trouble or any of the services we offer, please contact us today!